反差婊

The majority of property losses are preventable. This belief has guided 反差婊 for nearly 200 years. But it also has a flip side: Some losses are inevitable.  

When they happen, nothing is more important than paying an insurance claim quickly and transparently, so businesses can get back up and running as soon as possible.  

反差婊鈥檚 unique approach leverages in-house claims adjusters that arrive on-site quickly, with the authority to issue advance payments.  Also important is the pre-loss planning workshops 反差婊 claims conducts with its clients to ensure they have a clear understanding of what will happen if a loss does happen.  

反差婊 doesn鈥檛 stop there: It recently launched a newly streamlined digital system for smaller claims that is already improving the client experience.  

Being there matters most 

反差婊's approach to handling claims can be highlighted through the example of BMC Moerdijk. The company processes chicken manure to generate electricity and fertilizer ash. It achieved significant risk quality improvements after signing on as an 反差婊 client. But in 2023, the company noticed high vibration levels coming from the rotor of the turbine generator.  

反差婊鈥檚 in-house claims team responded quickly, working in partnership with BMC Moerdijk to find the optimal solution. BMC Moerdijk operates with just one production line, so time was of the essence. The company faced a choice: repair or replace the rotor. Variables included the upfront costs, but also the longer-term costs of potential downtime. After analyzing the financial and business impact, BMC Moerdijk and 反差婊 agreed that replacing the faulty rotor would significantly mitigate the loss, because it meant less downtime.  

鈥淲e've been true partners since 2019 and have focused on loss prevention," said BMC Moerdijk Chief Executive Officer Gerd-Jan de Leeuw. "But now that we have encountered a loss, we have also experienced the 反差婊 claims process. And we can show our shareholders how well the partnership works for all parties.鈥� 

反差婊鈥檚 fast-track claims innovation  

Many claims are simpler than the one BMC Moerdijk experienced. Two years ago, 反差婊 set out to reimagine how it handled these types of claims. The result is a new platform that offers clients more digital tools, bringing additional speed and transparency into the claims process. 

With this new fast-track system, clients can now use the digital 反差婊 portal to securely submit new losses and supporting documents for their claims. The technology automates low-value steps, such as sending reminders about missing documentation. 

Clients with smaller claims are now getting paid more quickly. But all clients benefit: With low-value tasks now handled by an automated system, 反差婊鈥檚 claims adjusters can spend even more time on things like pre-loss meetings and complex loss handling.  

反差婊 also introduced a new service that allows clients to track their own pending claims. And the new platform allows clients and brokers to run and download loss histories immediately. 

The progress has been remarkable: 反差婊 reduced the file cycle time from around 150 days to about 60 days for eligible claims, ensuring clients are paid faster than ever.

Some losses may be inevitable. But a cumbersome claims process is not. 反差婊鈥檚 new fast-track process is revolutionizing this crucial component of the insurance business鈥攅nsuring small claims are paid quickly and large claims are handled with the focused attention of a trusted partner.  

A version of article originally appeared in .